Book Talk: Shut Up and Listen! by Tilman Fertitta
For entrepreneurs ready to reach the next level of success, small business owner turned multi billionaire Tilman Fertitta shares the commonsense principles that have rocketed his worldwide hospitality empire to the top.
About the Book
For aspiring entrepreneurs or people in business, this book will help you take your company to the next level. When you put this book down, you’ll know what you’re doing right and what you’re doing wrong to operate your business, and if you’re just getting started, it will help set you up for success.
Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. So he knows the challenges that business owners face, as well as the common pitfalls that cause them to go under. Over the years he’s stayed true to the principles that helped him scale his business to what is believed to be the largest single-shareholder company in America, with over $4 billion in revenue, including hundreds of restaurants (Landry’s Seafood, Bubba Gump Shrimp Company, Morton’s Steakhouse, Mastro’s, The Chart House, Rainforest Café, and over forty more restaurant concepts) and five Golden Nugget Casinos. He’s also sole owner of the NBA’s Houston Rockets. In Shut Up and Listen!, he shares the key insights that made it all possible.
When entrepreneurs appear on Billion Dollar Buyer, the biggest obstacles they often face are ones they don’t suspect: not knowing your numbers, not knowing your strengths and weaknesses, or not being willing to go that extra mile with your customers. Fertitta has seen it all. He knows that what you aren’t paying attention to can either sink your business or become the very things that launch you to the top. As Fertitta says:
“You might think you know what you’re doing, but I’m going to show you what you don’t know.”
Fertitta shares straight-talk “Tilmanisms” around six key action items that any entrepreneur can adopt today:
* Be the Bull
* No Spare Customers
* Change, Change, Change
* Know Your Numbers
* Follow the 95/5 Rule
* Take No Out of Your Vocabulary
A groundbreaking, no-holds-barred book, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.
Reviews and What Readers Say
“ Shut Up and Listen! is a must-read for all levels of business leadership. The lessons and core values that fill these pages are scalable to all proficiency levels. Whether you’re a manager, executive, small business owner, or a leader of a major company, there is something in this book for you. I’ve read dozens of business management books, but I haven’t read a business development book yet that has a much utility as Shut Up and Listen. From simple truths like “there are no spare customers” or “the difference between being unable to do something from a customer and choosing not to do something” to higher level lessons regarding working capital or acquisitions, I’ll keep this one in my desk as guide book to help me through challenging situations for years to come. —Jarrett Ingram, Amazon Reader's Review
“ What a great book! It’s a quick read that is easy to understand. Definitely some great takeaways! The 95/5 rule was my favorite...always, always look to improve.” —JRAD, Amazon Reader's Review
“ This book is amazing. It's got short chapters, FULL of really useful information to help anyone succeed in business (or life for that matter). Tilman's Targets at the end of each chapter are a great reminder of all of his tips - perfect to reference quickly. His no-nonsense, quick whit makes this a fun read, while providing excellent tips to put into practice immediately. Highly recommend this to any young entrepreneur - or anyone who is looking to make a change in their business. Would also be great for college students studying business and its principles.” —G. J. Webster, Amazon Reader's Review
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Tilman Fertitta, a Houston native, is an accomplished businessman and recognized as a world leader in the dining, hospitality, entertainment, and gaming industries, and who Forbes referred to as “the richest restauranteur in the world.” Fertitta is the star of his own reality TV show on CNBC, Billion Dollar Buyer, and is also the sole owner of Fertitta Entertainment, which owns the restaurant giant Landry’s, the Golden Nugget Casinos and Hotels, and the NBA’s Houston Rockets.